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1. idonthaveone

   

   9 posts
   Registered:
   18 Jan 2023
   24 Jan 2023

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   Does anyone use the text helpline? Is it worth using??
   
   My sister recently had her tax info stolen so I’m a little paranoid now. Like is the text helpline legit or is it someone trolling forum for info. Sorry…. I live alone and worry about weird things *covers eyes*
2. sarah, quit coach

   

   231 posts
   Registered:
   28 Nov 2017
   24 Jan 2023 in reply to idonthaveone

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   Hello idonthaveone - 
   Firstly, welcome to our community forum! We are glad you found us, and we appreciate your caution - we want you to feel our services are safe and accessible.
   
   All the info about our text service is under the 'how we help' tab top of the page. 
   
   We assure you our service takes your privacy seriously, and would you never ask you for any personal identifying information over our text service. 
   
   Please let us know if you have any other questions/concerns, on here, or you can email us at shlsupport@cancer.ca.
   
   Hope this helps and welcome!
   Sarah
   
3. idonthaveone

   

   9 posts
   Registered:
   18 Jan 2023
   24 Jan 2023 in reply to sarah, quit coach

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   Hi Sarah, thank you. I wasn’t sure what the text helpline was like but after your response I tried it. That’s cool with the keywords for fast support in a moment of craving…. I’m really hoping to use it successfully with future craving. 
4. sarah, quit coach

   

   231 posts
   Registered:
   28 Nov 2017
   25 Jan 2023 in reply to idonthaveone

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   yay! Glad you found it helpful, idonthaveone! and congrats for taking a chance on it...you were open to a new form of support as you make change with your smoking/vaping. 
   
   Remember, if you want to talk to a quit coach via text during business hours, type 'chat' and you will be connected right away.
   In the meantime, continue to get the automated supportive messaging when you need it - thats what its there for, and can really help as a way to manage cravings and delay the urge to smoke.
   
   All the best,
   Sarah
5. gracchus

   

   3 posts
   Registered:
   04 Jan 2023
   03 Feb 2023 in reply to idonthaveone

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   I find the text helpline   super helpful, and yes the keyword thing is great!

   Last modified on 03 Feb 2023 11:38 by gracchus
6. kellie62

   

   12 posts
   Registered:
   18 Aug 2020
   13 Feb 2023 in reply to gracchus

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   I find it very helpful...it reminds me when i have hard time reminding myself!
   K