Forums / Suggestions and technical issues / How do I change initial profile?

How do I change initial profile?

6 posts, 1 answered
  1. mariannec
    mariannec avatar
    3 posts
    Registered:
    20 Mar 2019
    Answered
    20 Mar
    Link to this post
    When I answered the questions for the initial profile, I think I hit submit before selecting answer for how many I smoke per day.  Think it was at zero on the bar so if you coaches/the system uses that to help me, it's not going to be useful info!  How do I fix that or do I even have to?
    Thanks, Marianne
  2. wandam
    wandam avatar
    93 posts
    Registered:
    05 Feb 2019
    21 Mar
    Link to this post
    Hi Tech support 

    Just wondering why my dashboard still reads 2 months smoke free, when I’m now past 3 months smoke free.

    Thanks
    Last modified on 21 Mar 2019 10:29 by wandam
  3. kyle @ smokers helpline
    kyle @ smokers helpline avatar
    84 posts
    Registered:
    28 Nov 2017
    21 Mar in reply to mariannec
    Link to this post
    Hey Marianne,

    For the moment, the information we collect is for future improvements and evaluation of the program to ensure we are reaching the full spectrum of nicotine users looking to quit. When we do eventually move toward using that information for more specific counselling, there will be options provided to update and fix any incorrect information. For now, I wouldn't worry about it, but if you want to fix it, I can manually update your data in the back-end. Feel free to e-mail me at kmckeown@ontario.cancer.ca 
  4. kyle @ smokers helpline
    kyle @ smokers helpline avatar
    84 posts
    Registered:
    28 Nov 2017
    21 Mar in reply to wandam
    Link to this post
    Hey Wandam,

    If you look a little lower, you should see that your "days smoke-free" is still counting up the days since you quit. The benefits of quitting section of your dashboard only updates at specific points in time when you've reached a new health milestone. I probably could have written them more clearly or put in some more text to explain that somewhere. It's a common complaint, though, so it is on the roadmap to fix the language. Sorry for the confusion.

    -Kyle-
  5. mariannec
    mariannec avatar
    3 posts
    Registered:
    20 Mar 2019
    21 Mar in reply to kyle @ smokers helpline
    Link to this post
    Thanks for the reply Kyle, I'll just leave it then since it's just basically stats info.

    Marianne
  6. wandam
    wandam avatar
    93 posts
    Registered:
    05 Feb 2019
    21 Mar in reply to kyle @ smokers helpline
    Link to this post
    Thanks for the info Kyle.
6 posts, 1 answered